Supervisor of Volunteer Engagement Services

Are you passionate about making a positive impact in your community? Do you like to inspire others? Be part of an organization that believes in the power of community and the incredible impact volunteers can make. This role isn't just about managing volunteers; it's about leading a movement that enhances lives and strengthens the bonds within our community.

Job Summary/Purpose

Join JFS as the Supervisor of Volunteer Engagement Services and be the driving force behind a transformative volunteer experience. As a key leader, you’ll not only manage volunteers but also shape the heart of our organization. From coaching and supervision to creative program management, your role will be instrumental in ensuring a harmonious balance between our dedicated volunteers and generous donors.

Key Responsibilities

  • Recruit, train and onboard new volunteers

Inspire a new wave of volunteers by spearheading recruitment efforts, providing comprehensive training and ensuring seamless onboard experience

  • Coordinate volunteer schedules and assignments
    Orchestrate volunteer schedules and assignments with our dedicated individuals to maximize their impact across program areas including Employee Volunteers, Village Volunteers, Food Pantry, and Kosher Meals on Wheels and community collections and initiatives.
  • Support, Guide and Foster Inclusivity
    Provide ongoing support and guidance to volunteers and department staff, fostering a positive and inclusive culture the celebrates collaboration. Re-inforce volunteers as an essential extension of the agency workforce as well as essential to fundraising for House Tour, Golf Tournament, Women’s Forum and Card Party.
  • Track and report volunteer hours and database
    Implement effective systems to track and report volunteer hours to optimize engagement and streamline communication
  • Build Relationships & Stewardship
    Development strong relationships with community partners and agency supporters to reinforce our commitment to collective impact while also recognizing and appreciating the invaluable contribution of our volunteers

Duties & Responsibilities

  • Foster a positive and inclusive volunteer culture
  • Collaborate with other team members to ensure seamless volunteer integration
  • Build relationships and stewardship with community partners & agency supporters
  • Oversee Volunteer Database

Position Requirements

  • Qualifications: Excellent interpersonal and communication skills, strong multi-tasking and organizational skills
  • Education – Candidates must hold a Bachelor’s Degree in Human Services or related field OR equivalent years of successful work-related experience.
  • Experience - Minimum 2 years of leadership and supervisory experience in volunteer administration, project management, customer service, event planning preferred.