Bachelor’s Degree in Social Work or related Human Service. Bilingual (Spanish). Balanced and patient temperament. Quick study and knowledgeable communicator of services.
This position coordinates and provides care that is safe, timely, effective, efficient, equitable, and client-centered. The hub of handling incoming requests for services and/or assistance. Partners and coordinates requests for services and/or assistance to program supervisors and/or to outside agencies and services.
Skills & Responsibilities
- Accepts incoming phone calls and walk-in requests for agency services or other assistance
- Completes Pre-Admission forms for all potential requests
- Coordinates with program supervisors to distribute appropriate referrals to programs
- Refers individuals to outside resources as appropriate
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