ASSOCIATE/ACCESS CENTER (PT M-Thurs. 4pm-8pm)

SKILLS/RESPONSIBILITIES

·         Customer Service (Engaging clients, community members and other employees, face to face and on the telephone.

·         Greeting and directing vendors (including subpoenas).  Scheduling, in person at check out, as well as on the phone for clients. 

·         Ability to become knowledgeable of who to call for what inquiry or circumstance and/or how to direct.

·         Ability to proactively correct and/or diffuse problems that may occur in waiting room or office area.

·         Re-scheduling clients by phone or in-person.  Responding to requests from existing clients to rescheduling appointments.

·         Entering scheduled appointments and documenting client contacts into the electronic health record

·         Running reports for outpatient programming.

·         Coordinating communication between clients and other external professionals with prescribers. 

POSITION REQUIREMENTS

·         Education - High School Diploma, Associate Degree or related degree/certification.

·         Experience - Minimum 2 years as an Administrative Assistant and/or scheduler.

·         Personal Trait - Ability to work effectively and efficiently in fast paced environment with little drama and with multiple personalities.  

Please send resume in confidence to careers@jfsatlantic.org